Privacy policy

Privacy Policy – Golf By QD LLC

Effective Date: August 8, 2025
Last Updated: August 8, 2025

Golf By QD LLC (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information You Provide:
    Name, shipping and billing address, email address, phone number, payment details, and any other information you submit when making a purchase, contacting us, or signing up for marketing communications.

  • Automatically Collected Information:
    IP address, browser type, device type, operating system, referring URLs, and browsing activity on our site (via cookies, pixels, and similar technologies).

  • Transactional Data:
    Purchase history, order details, and shipping/tracking information.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and returns

  • To communicate with you regarding your orders, inquiries, or account

  • To send marketing communications (only with your consent)

  • To improve our website, products, and customer experience

  • To detect and prevent fraudulent activity or security breaches

  • To comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (such as preventing fraud, improving services, and marketing to existing customers)

4. How We Obtain Your Consent

When you provide personal information for a transaction, we assume your consent for collection and use for that specific purpose.
If we request your information for secondary purposes (e.g., marketing), we will ask for your express consent or provide you with the option to decline.
You can withdraw your consent at any time by contacting us at hello@golfbyqd.com.

5. Disclosure of Information

We will not sell, rent, or trade your personal information.
We may disclose your information:

  • To third-party service providers who assist with our operations (e.g., payment processors, shipping carriers, email marketing platforms)

  • To comply with legal obligations, court orders, or government requests

  • To protect our rights, property, or safety and that of our customers

6. Third-Party Services

Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data is stored securely through Shopify’s data storage, databases, and the Shopify application.
Payment information is encrypted and processed in compliance with PCI-DSS standards.
We are not responsible for the privacy practices of third-party websites linked from our site. Please review their policies before providing personal data.

Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your shopping cart and preferences

  • Understand site usage and improve performance

  • Deliver targeted advertising (only where permitted by law)

You can adjust your cookie settings in your browser or opt-out of targeted advertising via:

8. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce agreements.
When no longer required, your data will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have rights under laws such as GDPR or CCPA/CPRA, including:

  • Right to access and request a copy of your personal information

  • Right to request correction or deletion of your information

  • Right to object to processing or withdraw consent

  • Right to request data portability

  • Right to opt out of the sale or sharing of your personal information

To exercise your rights, email hello@golfbyqd.com.

10. Age of Consent

By using our site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.

11. Security Measures

We use industry-standard encryption (SSL), firewalls, and access controls to protect your data.
While we take all reasonable measures to protect your personal information, no method of transmission or storage is 100% secure.

12. International Data Transfers

If you access our site from outside the United States, your information may be transferred to and stored in the United States, which may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this policy at any time. Any changes will be posted here with the updated “Effective Date.” Significant changes will be communicated via email or prominent website notice.

14. Contact Information

If you have questions, complaints, or requests regarding this Privacy Policy, please contact us:

Golf By QD LLC
5482 Wilshire Blvd #224
Los Angeles, CA 90036
Email: hello@golfbyqd.com
[Re: Privacy Compliance Officer]